PRODUCTS
Buyer Protection
Save Time & Money with Mypay
Buyer Protection gives buyers peace of mind while they shop. We know selling online securely is a challenge for merchants. Our Buyer Protection Policy will protect your online sales, minimize claims and chargebacks and help prevent merchant fraud. Go ahead, set up shop. We’ve got your back.
48%
of consumers use the option Cash on Delivery
83%
of consumers fill safe with the Money Back Guarantee option
4/10
of consumers deny receiving the parcel
1/3
dont feel safe when shopping online
Why choose Mypay for your business
Buyer Protection Program
With the Buyer Protection Program, Cash on Delivery is reduced by at least 30% as Mypay guarantees the transaction to the buyer.
Elimination of Returns for Unclaimed Orders
Returns for orders where buyers did not appear to make payment are eliminated as the customer pre-pays to complete their order.
Eliminating Sales Loss
Our streamlined return procedures effectively minimize any negative impact on sales by promptly handling goods that are in the process of being returned.
Secure & Swift Liquidity
Immediate liquidity is ensured as couriers do not handle merchant funds (5-20 days)
Reduction in resources in the returns department.
Our streamlined return procedures effectively minimize any negative impact on sales by promptly handling goods that are in the process of being returned.
Mypay Buyer Protection Does not apply for
- Custom-made goods that are significantly not as described
- Used goods
- Items that violet our policies
- Disputes filed more than 180 days after the purchase for item not received and significantly not as described claims
- Unauthorised transaction claims reported more than 60 days after the transaction date
- Who is eligible for Mypay Buyer Protection?
- You didn’t received your purchased items
- The items are significantly different from what’s described
*If during the course of Mypay’s investigation we find enough evidence of fraudulent activities by the seller, we will exercise legal options and take necessary steps under the law.
Compared to
Cash on delivery
